TCL TV Manuals

Roku TV Series

• Won't Turn On: Ensure power cord is securely connected; unplug for 1 minute and plug back in. Check for standby light.
• No Sound: Adjust volume settings; ensure speakers are not muted and audio output is set correctly.
• Remote Not Responding: Replace batteries; re-pair remote by holding the pairing button for 5 seconds.
• App Crashing: Restart the TV; clear app cache via settings menu.

4-Series

• Picture Distortion: Check HDMI cable connections; update firmware for resolution fixes.
• Screen Blackout: Power cycle the unit; verify input source is selected properly.
• No Signal: Rescan channels; ensure antenna or cable is connected securely.
• Overheating: Ensure vents are clear; place in a well-ventilated area.

6-Series

• Wi-Fi Not Connecting: Restart router; forget network and reconnect via settings.
• Slow Performance: Clear cache and data; perform a factory reset if needed.
• Voice Control Issues: Check microphone on remote; ensure internet connection is stable.
• Software Update Fails: Use USB method; download latest firmware from official site.

Note: Always consult your specific model's owner's manual for detailed instructions. If issues persist, contact TCL support.