Update Guide
Tools Needed:
- USB Flash Drive (8GB or larger)
- Computer with internet access
- Stable Wi-Fi connection
- TCL TV remote control
Step-by-Step Update Process
- Check Current Version: Navigate to Settings > System > About to check your current firmware version.
- Download Update: Visit TCL support website and download the latest firmware for your specific model.
- Prepare USB Drive: Format USB drive to FAT32 and extract the update file to the root directory.
- Install Update: Insert USB drive into TV, go to Settings > System > Software Update > Local Update.
- Automatic Update: Alternatively, enable automatic updates in Settings for future updates.
- Wait for Completion: Do not turn off TV during update process. This may take 10-15 minutes.
- Restart TV: TV will automatically restart after update completion. Verify new version in About section.
Specifications
| Model Series | C745 / P745 Series |
| Display Type | QLED / 4K UHD |
| Screen Sizes | 50" / 55" / 65" / 75" |
| Resolution | 3840 x 2160 (4K) |
| Refresh Rate | 120Hz / 144Hz |
| HDR Support | Dolby Vision, HDR10+, HLG |
| Smart Platform | Google TV / Roku TV |
| Connectivity | Wi-Fi 6, Bluetooth 5.2, Ethernet |
| Ports | 4x HDMI 2.1, 2x USB, Optical Audio, Ethernet |
| Power Consumption | 80-150W (depending on size) |
| Dimensions (65") | 145 x 83 x 8 cm (with stand) |
| Weight (65") | 22 kg (without stand) |
Warranty Information
- Full Warranty: 2 years parts and labor
- Panel Warranty: 3 years on display panel
- Additional Coverage: Optional extended warranty available
For warranty service, contact TCL Customer Service at 1-877-300-8837 or visit TCL.com
Key Features
QLED Technology
TCL's Quantum Dot technology delivers brilliant colors with enhanced brightness and wider color gamut for stunning picture quality.
Google TV Integration
Seamless integration with Google TV provides access to thousands of apps, movies, and shows with personalized recommendations.
Dolby Vision & Atmos
Experience cinematic quality with Dolby Vision HDR and Dolby Atmos sound for immersive entertainment.
Game Master Pro
Enhanced gaming features including 144Hz VRR, ALLM, and dedicated game mode for optimal gaming performance.
Hands-Free Voice Control
Built-in far-field microphone allows voice control without remote for convenient operation.
AiPQ Processor
Advanced AI processor optimizes picture quality in real-time for superior image processing and upscaling.
Smart Features Explained
Google Assistant
Voice control for smart home devices, search, and TV functions
Chromecast Built-in
Cast content directly from mobile devices to your TV
Apple AirPlay 2
Stream content from Apple devices seamlessly
Works with Alexa
Compatible with Amazon Alexa for voice control
Multi-screen Function
Display multiple content sources simultaneously
Smart Calibration
Professional-grade calibration tools for optimal picture
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| TV won't turn on | Power issue, faulty power cable | Check power connection, try different outlet, check power cable |
| No picture/sound | Input source issue, cable connection | Check input source, verify cable connections, restart TV |
| Wi-Fi connection issues | Network problems, signal strength | Restart router, check signal strength, reset network settings |
| Remote not working | Battery issue, IR sensor blocked | Replace batteries, ensure clear path to IR sensor |
| Apps crashing | Software glitch, insufficient memory | Update apps, clear cache, restart TV |
| Picture quality issues | Settings incorrect, source quality | Adjust picture settings, check source quality, update firmware |
Error Codes
- E001: Software update failed - Retry update or contact support
- E002: Network connection error - Check internet connection
- E003: Hardware failure - Contact service center
- E004: Memory full - Clear cache and unused apps
- E005: HDMI connection issue - Check cable and port
- E006: Audio system error - Check audio settings and connections
Manual Downloads
Current Model Manuals
C745 Series
QLED 4K Google TV
P745 Series
4K UHD Google TV
C835 Series
Mini-LED Google TV
R646 Series
6-Series Roku TV
Popular Previous Models
C725 Series
QLED 4K Android TV
P615 Series
4K UHD Android TV
R635 Series
6-Series Roku TV 2022
C815 Series
QLED 4K Android TV 2021