Initial Setup Guide
What's in the Box:
- TCL Phone
- USB-C Charging Cable
- Wall Charger Adapter
- SIM Ejector Tool
- Quick Start Guide
- Protective Case (varies by model)
Step-by-Step Setup
- Insert SIM Card: Use the SIM ejector tool to open the SIM tray and insert your nano-SIM card.
- Power On: Press and hold the power button until the TCL logo appears.
- Language Selection: Choose your preferred language from the list.
- Connect to Wi-Fi: Select your Wi-Fi network and enter the password to connect.
- Google Account Setup: Sign in to your Google account or create a new one.
- Security Settings: Set up screen lock (PIN, pattern, or fingerprint).
- Restore Data: Choose to restore from backup or set up as new device.
- Complete Setup: Follow remaining prompts to complete initial configuration.
Specifications
| Model Series | TCL 20 Series / 30 Series |
| Display | 6.5-inch FHD+ Dotch Display |
| Resolution | 2400 x 1080 pixels |
| Processor | Octa-core Snapdragon / MediaTek |
| RAM | 4GB / 6GB / 8GB |
| Storage | 64GB / 128GB / 256GB (expandable) |
| Camera System | Triple/Quad Camera Setup |
| Battery Capacity | 4500mAh / 5000mAh |
| Charging | 18W Fast Charging |
| Operating System | Android 11 / 12 with TCL UI |
| Connectivity | 5G/4G LTE, Wi-Fi 6, Bluetooth 5.2 |
| Dimensions | 164.2 x 75.7 x 8.9 mm |
| Weight | 190g |
Warranty Information
- Standard Warranty: 1 year manufacturer warranty
- Extended Coverage: Optional extended warranty available
- Battery Warranty: 6 months on original battery
For warranty service, contact TCL Customer Service at 1-877-300-8837 or visit TCL.com/support
Key Features
NXTVISION Display Technology
TCL's proprietary display technology enhances color accuracy, contrast, and clarity for an immersive viewing experience with reduced blue light emission.
AI Quad Camera System
Advanced AI-powered camera system with multiple lenses including wide-angle, macro, and depth sensors for professional-quality photography in any condition.
Smart Key
Customizable side button that provides quick access to frequently used functions, apps, or features with a single press or long hold.
Super Battery Mode
Intelligent power management system that extends battery life by optimizing performance and limiting background activity when battery is low.
TCL UI Interface
Custom Android interface with intuitive navigation, enhanced privacy controls, and optimized performance features specifically designed for TCL devices.
Quick Charge 3.0
Rapid charging technology that can charge your phone up to 50% in just 30 minutes, ensuring you're always ready to go.
Camera Features Explained
Night Mode
Enhanced low-light photography with multi-frame processing for clear, bright night shots
Portrait Mode
Professional bokeh effects with adjustable background blur and studio lighting effects
Ultra-wide Angle
120-degree field of view for capturing expansive landscapes and group photos
Macro Photography
Close-up shots with exceptional detail for capturing small subjects and textures
AI Scene Detection
Automatic optimization of camera settings based on detected subjects and environments
Pro Mode
Manual controls for ISO, shutter speed, white balance, and focus for advanced photography
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Phone won't turn on | Battery drained, power button issue, software crash | Charge for 30 minutes, try force restart, check charger functionality |
| Poor battery life | Background apps, screen brightness, weak signal | Close unused apps, reduce brightness, enable battery saver mode |
| Slow performance | Storage full, too many apps running, outdated software | Clear cache, close background apps, update to latest software |
| Wi-Fi connection issues | Router problems, incorrect password, software glitch | Restart router, forget and reconnect network, reset network settings |
| Camera not working | App permissions, software conflict, hardware issue | Check camera permissions, clear camera app cache, restart phone |
| Overheating | Heavy usage, direct sunlight, faulty battery | Close intensive apps, remove case, avoid direct sun exposure |
Common Error Messages
- No SIM Card Detected: Reinsert SIM card, clean SIM contacts, check for damage
- Storage Space Running Out: Delete unused apps, clear cache, move files to cloud
- App Not Responding: Force stop app, clear app cache, update or reinstall app
- Charging Slowly: Use original charger, check cable, clean charging port
- Network Not Available: Check SIM status, restart phone, update carrier settings
- Bluetooth Connection Failed: Restart Bluetooth, forget and re-pair device
Manual Downloads
Current Model Manuals
TCL 30 XE 5G
6.5" 5G Smartphone
TCL 30 V 5G
6.67" 5G Display
TCL 20 Pro 5G
6.67" Curved AMOLED
TCL 20 SE
6.82" Large Display
Popular Previous Models
TCL 10 Pro
6.47" Curved Display
TCL 10 L
6.53" Quad Camera
TCL Plex
6.53" Super Display
TCL 20 S
6.67" FHD+ Display