Installation Guide
What's Included:
- TCL Remote Control
- 2 x AAA Batteries
- Quick Start Guide
- Warranty Information
Step-by-Step Setup
- Insert Batteries: Open the battery compartment on the back of the remote and insert 2 AAA batteries with correct polarity.
- Power On: Ensure your TCL TV is plugged in and turned on at the power outlet.
- Pairing: For smart remotes, automatic pairing should occur within 30 seconds. If not, press and hold the Home and Back buttons simultaneously for 5 seconds.
- Test Functions: Test basic functions like power, volume, and channel buttons to ensure proper operation.
- Voice Control Setup: For voice-enabled remotes, follow on-screen instructions to set up voice recognition.
- Customize Buttons: Some models allow button customization through TV settings menu.
- Final Check: Verify all features work correctly including navigation, app shortcuts, and special functions.
Specifications
| Model Series | RC280 / RC380 / RC580 Series |
| Type | Infrared / Bluetooth Smart Remote |
| Color | Black / Dark Gray |
| Battery Type | 2 x AAA (Included) |
| Battery Life | 12 months (typical use) |
| Connectivity | IR, Bluetooth 4.0, Voice Control |
| Operating Range | Up to 10 meters (Bluetooth) |
| Compatible TVs | TCL Android TV, Roku TV, Google TV |
| Weight | 85 grams |
| Dimensions | 150 x 40 x 20 mm |
| Voice Support | Google Assistant, Amazon Alexa |
| Special Features | Netflix/Prime Video buttons, Quick Menu |
Warranty Information
- Full Warranty: 1 year parts and labor
- Battery Coverage: 6 months on included batteries
- Additional Coverage: Optional extended warranty available
For warranty service, contact TCL Customer Service at 1-877-300-8837 or visit TCL.com
Key Features
Voice Control
Built-in microphone allows voice commands for searching content, changing settings, and controlling smart home devices through Google Assistant or Alexa.
Bluetooth Connectivity
Bluetooth technology enables point-anywhere control without needing direct line of sight to the TV, providing greater flexibility in room setup.
Quick Access Buttons
Dedicated buttons for popular streaming services like Netflix, Amazon Prime Video, Disney+, and YouTube for instant access to your favorite content.
Backlit Keys
Illuminated buttons automatically light up when the remote is picked up, making it easy to use in dark or low-light viewing environments.
Motion Control
Advanced models feature motion sensing for cursor control and gaming, transforming the remote into a versatile input device.
Find My Remote
Use your smartphone or voice command to make the remote play a sound, helping you locate it when misplaced around the house.
Button Functions Explained
Power Button
Turns TV on/off. Press and hold for restart options
Voice Button
Activates voice control. Speak commands after pressing
Home Button
Returns to main menu from any screen or app
Settings Button
Quick access to picture, sound, and network settings
App Buttons
Direct launch of streaming services (Netflix, Prime, etc.)
Navigation Ring
Directional control for menus, volume, and channel selection
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Remote not working | Dead batteries, pairing issue, obstruction | Replace batteries, re-pair remote, ensure line of sight |
| Voice control not responding | Microphone muted, network issue, background noise | Check mute button, ensure internet connection, reduce noise |
| Buttons not responding | Battery low, remote damage, TV compatibility | Replace batteries, inspect for damage, check TV model compatibility |
| Bluetooth connection lost | Distance too far, interference, low battery | Move closer to TV, reduce interference, replace batteries |
| Quick app buttons not working | App not installed, software update needed | Install required apps, update TV software |
| Backlight not working | Battery saving mode, sensor issue, settings | Check power settings, clean sensor, adjust backlight settings |
Error Indicators
- No LED light: Batteries dead or inserted incorrectly - Replace batteries
- Flashing red light: Pairing mode active - Complete pairing process
- Solid red light: Voice command active - Speak command or press to cancel
- Rapid blinking: Low battery warning - Replace batteries soon
- No voice response: Network connection issue - Check internet connection
- Intermittent response: Signal interference - Remove obstacles or sources of interference
Manual Downloads
Current Model Manuals
RC580
Voice Control Smart Remote
RC380
Bluetooth Smart Remote
RC280
Standard IR Remote
RC780
Premium Voice Remote
Popular Previous Models
RC180
Basic TV Remote
RC480
Roku TV Remote
RC380X
Android TV Remote
RC280S
Simple Setup Remote